FREQUENTLY ASKED QUESTIONS

HOW DOES THE SEED CLUB WORK?

⊹ Join the Seed Club by choosing your subscription plan: month-to-month, 3 months, or 6 months.

⊹ Receive a surprise, newly released seed packet (and bonus goodies!) each month. All Seed Club envelopes are typically mailed out on the 8th of each month.

Each seed packet is filled with high quality, open-pollinated seeds and features hand-drawn art. This is a cute and fun way to grow your own food while supporting human-made art!

⊹ You can update your payment information, shipping address, or pause or cancel your subscription at any time by logging into your account on the Groovy Root website.

ARE THE SEEDS NON-GMO? HEIRLOOM? OPEN-POLLINATED?

All Groovy Root seeds are non GMO and open-pollinated with a variety of heirloom selections.

HOW OFTEN DO YOU ADD NEW PLANT GUIDES?

I am trying to at least one new plant or herb guide per month. More herb & veg recipes will also begin rolling out throughout the year. Thank you for your patience.

DO YOU SHIP OUTSIDE THE U.S.?

Yes, most Groovy Root items can be shipped internationally. All seeds and Seed Club memberships are U.S. only.

ARE YOUR PLANT CHARMS REALLY PLANT-SAFE?

Yes! I have been using our plant charms on my own plants for nearly a year without any issues. We use a special, lightweight backing to ensure plant safety.

I do not, however, recommend placing our plant charms on delicate or fresh, new leaves.

THE PLANT MATCH QUIZ KEEPS GIVING ME A "TIE". WHAT'S HAPPENING?

You didn't do anything wrong! That is an error on my end. If you continue to get this result, I would love if you DM me about it @groovyrootco or email me at hello@groovyroot.com.

I am always trying to fix little website bugs. Directly informing me is the best way I can quickly fix the issue for you.

I WANT TO RETURN MY ITEMS. HOW DO I GET STARTED?

So sorry you are unhappy with your order! I will always aim to make it right. First, please refer to the refund & return policy to get in touch.