HOW DO I MANAGE MY SEED CLUB SUBSCRIPTION?
You can manage your subscription at any time by registering and logging in here.
Once logged in, navigate to the "Manage Subscription" in your profile. There you can update your payment information, change your shipping address, or pause or cancel your subscription as needed.
HOW OFTEN DO YOU ADD NEW PLANT GUIDES?
I am trying to at least one new plant or herb guide per month. More herb & veg recipes will also begin rolling out throughout the year. Thank you for your patience.
DO YOU SHIP OUTSIDE THE U.S.?
Yes, most Groovy Root items can be shipped internationally. All seeds and Seed Club memberships are U.S. only.
ARE YOUR PLANT CHARMS REALLY PLANT-SAFE?
Yes! I have been using our plant charms on my own plants for nearly a year without any issues. We use a special, lightweight backing to ensure plant safety.
I do not, however, recommend placing our plant charms on delicate or fresh, new leaves.
THE PLANT MATCH QUIZ KEEPS GIVING ME A "TIE". WHAT'S HAPPENING?
You didn't do anything wrong! That is an error on my end. If you continue to get this result, I would love if you DM me about it @groovyrootco or email me at hello@groovyroot.com.
I am always trying to fix little website bugs. Directly informing me is the best way I can quickly fix the issue for you.
I WANT TO RETURN MY ITEMS. HOW DO I GET STARTED?
So sorry you are unhappy with your order! I will always aim to make it right. First, please refer to the refund & return policy to get in touch.